Refund Policy

Last updated 2026-10-16

30-day money-back guarantee. You can request a full refund within 30 days of your order date for any sponsored placement or product bought from Supercozy.

• If your placement has not started yet, you can also simply cancel or move the dates.
• If we fail to deliver a placement on the agreed dates, or decline your content, you get a full refund.

How to request a refund

Payments are processed by Paddle.com, our Merchant of Record, which handles refunds. Request a refund via the link in your Paddle receipt email, at paddle.net, or by contacting us at support@zuriapps.com or +254108045205 with your order number and we will arrange it. Refunds go back to the original payment method.

This policy does not affect your statutory rights.